Last Updated: 03-19-2025
Critters and Cargo Logistics (“we,” “us,” or “our”) respects your privacy. This policy explains how we collect, use, disclose, and protect your personal information when you use our website (https://guardianpawstracking.com/) or services (pet/cargo transportation).
By using our services, you consent to the practices described below.
We may collect:
Contact Details: Name, email, phone, address.
Booking Data: Pet details (breed, health records), cargo descriptions, pickup/delivery addresses.
Payment Information: Credit card details (processed securely via third-party providers like Stripe/PayPal).
Identification: Driver’s license/passport (for international pet transport compliance).
Device/Usage Data: IP address, browser type, pages visited (via cookies).
Location Data: For service availability and logistics.
Veterinary records (for pet transport).
Customs/trade documents (for cargo).
We use data to:
Provide and improve services (e.g., scheduling, tracking).
Process payments and send invoices.
Comply with laws (e.g., pet import/export regulations).
Communicate updates, promotions (opt-out available).
Prevent fraud or illegal activity.
We may share information with:
Service Providers: Carriers, payment processors, IT support.
Authorities: Customs, USDA, or other regulatory bodies (for legal compliance).
Business Transfers: If acquired, user data may transfer under confidentiality terms.
We never sell your data to third-party marketers.
We implement:
Encryption: For sensitive data (SSL/TLS).
Access Controls: Limited to authorized personnel.
Secure Storage: Data retained only as long as necessary.
Note: No system is 100% secure—you provide data at your own risk.
Depending on your location, you may:
Access/Correct your data.
Delete data (unless required for legal/compliance reasons).
Opt-Out of marketing emails (via unsubscribe link).
Limit Processing (e.g., object to tracking cookies).
Requests can be submitted to info@guardianpawstracking.com.
We use:
Essential Cookies: For site functionality (e.g., login).
Analytics: Google Analytics (anonymous usage stats).
Advertising: Retargeting ads (opt-out via browser settings).
Data may be transferred globally for logistics. We ensure safeguards (e.g., EU Standard Contractual Clauses) where applicable.
Our services are not for users under 13. We do not knowingly collect their data.
We may update this policy. Changes take effect upon posting (with notice via email/website).
For questions or data requests:
📧 Email: info@guardianpawstracking.com
📞 Phone: +1 (339) 205-6575
📍 Address: Massachusetts, USA